Do you have detailed questions about Bloomberg's functionality, specific commands, how to accomplish tasks, or the underlying data? Are you trying to confirm if Bloomberg has the data you need? Contact Bloomberg's customer support specialists by email or phone.
Email: After logging into the terminal, tap the "Help" (F1) key twice to bring up the interface, then click "Contact Help Desk" or "Live Help" to enter the email interface. Be sure to use your WFU email address. Support's response will be sent to your email (not to the terminal) typically within one business day.
Phone: Talk with a Bloomberg support specialist in real time:
- US East Coast: 212-318-2000
- US West Coast: 415-912-2960
- Shanghai: +86-21-6104-3000
- Abu Dhabi: +971-4-364-1000
- "We Will Call You": Request telephone support in English, Japanese, French, German, Spanish, Portuguese, Italian, Korean, Russian, Cantonese, or Mandarin. To access this option, log out using the LOGI <GO> command, then click the "Contact Us" link on the login page.
To request help from a librarian, contact us and we would be happy to assist you.