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ZSR Public Services Student Assistant Guide: Welcome to Public Services

This guide is for students working in Public Services.

Rodrigo Castro, Director of Public Services

Welcome to the Public Services Department! This department is responsible for providing services including Circulation, Reserves, InterLibrary Loan, Stacks Maintenance, Welcome Desk staffing, Research Support, and Off-Site Storage.  We have a lot to do! Be sure to click on all of the tabs at the top of the page to become familiar with all the awesome services we provide. 


Lets get started!

Rodrigo Castro (he, him, his)
Director of Public Services
castror@wfu.edu; 336-758-4713

Welcome!

Z. Smith Reynolds Library's objective is to provide positive public service to students, faculty, staff and the University community. You are an important part of the Z. Smith Reynolds Library's operation! Each of you will spend many hours working in the library this year, serving many patrons and completing numerous transactions. While working in Public Services, your attitude and eagerness to help will influence patron perceptions of the library. Please take your work as seriously as we do. Every time you assist a patron, you help project an impression of an efficient and friendly library. 

Your position warrants a great deal of respect from all of us at ZSR. Our library staff recognizes that you are integral in making the library a pleasant place to work and ensuring its efficient operation. Your work demands hours on weekends and evenings in addition to hours between classes. You also have to deal with the pressures from fellow students, faculty, and staff.

Many students choose to continue working in the library all four years at Wake Forest University. Working in the library can be a valuable experience for you, and could serve as a springboard for your next occupational opportunity.